Using the Merchant Dashboard
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      2. Using the Merchant Dashboard

      How to create your password for the merchant portal

      This article explains how to set up your password in the merchant portal.

      How to Create Your Password for the Merchant Portal


      1. Access the Welcome Email: Check your inbox for an email from Kafene with the subject line "Welcome to the Merchant Portal."

      2. Click the Setup Link: Inside the email, click the “Create Password” or “Set Up Your Account” link. This link is unique to your account.

      3. Choose a Secure Password: Follow the on-screen prompts to set your password. Make sure it meets the following criteria:

        • At least 8 characters

        • Includes both letters and numbers

        • Contains at least one special character (e.g., !, @, #)

      4. Confirm Your Password: Enter it again to confirm, then click “Submit” or “Save.”

      5. Login: Once your password is set, you can log in at merchant.kafene.com.

      Note: If the email isn’t in your inbox, check your spam or junk folder. For assistance, contact merchant-support@kafene.com